Warranty Claims

DraftThis page is a draft template and must be reviewed and confirmed (including legal review) before launch.

Your statutory warranty

Under section 56 of the Consumer Protection Act, goods carry an implied warranty of quality for six months after delivery. If goods are defective within that time you may choose a repair, replacement or refund, unless the defect results from misuse. This applies regardless of any additional warranty below.

Additional warranty periods

• MB Essential: [Draft] To be confirmed
• MB Sculpt: [Draft] To be confirmed
• MB Performance: [Draft] To be confirmed
• MB Pro: [Draft] To be confirmed

Frame and component cover: [Draft] To be confirmed

Commercial use of home equipment: [Draft] To be confirmed

Exclusions

[Draft] To be confirmed

How to claim

• Report the fault [Draft] reporting window to be confirmed.
• Submit a warranty claim with your order number, a description and photos or a short video description of the fault.
• Stop using the equipment if it is unsafe.
• We'll assess the claim and confirm the outcome on your ticket.